About Instagility
Expertise
With over 20 years of experience as small business owners and professionals in the IT and Business Services space, we create, refine and sustain exceptional customer experiences.
- Consulting: Client Engagement, Strategic Planning, Business Process & Operations, Marketing & Sales Enablement
- Coaching: Conflict Resolution & Continuous Improvement
- Project & Program Management
Why we're different
You can sign a year contract with a consulting company that often sits on the periphery and acts in an advisory role, or fill your role directly. That may take more time and resources that you may not have.
- We embed ourselves within your teams to understand your customer base, products and services
- Our consultative experience is backed by a coaching, training and facilitation background that you can leverage.
- We care about how your team members, vendors, and partners experience change and we adapt to those responses.
Value
No business is a one-size fits all. Neither are your customers.
Instagility collaborates with you to...
- Build meaningful connections and relationships
- Engage your team to deliver the right outcomes
- Prioritize the customer experience at every step
The Instagility Approach
Differentiate Your Business
- Learn your audience. Know who you want to do business with.
Align & Set Expectations
- Identify the outcomes you and your customers desire.
Establish a Strategic Growth Plan
- Balance short and long-term growth with delivering customer value.
Implement: People, Process and Tools
- Where accountability and implementation meet to ensure customer success.
Sustain and Measure Success
- Track your progress and set your measurements for success.